Contacts

How to Reach Us

If you would like to get in touch with the team at nancyovenstrust.org.uk, please send us an email at [email protected]. This is the only official way to contact us, and we read every message we receive.

What You Can Write About

We welcome messages on a range of topics, including:

Response Time

We usually reply within a few business days. Please note that response times may be slightly longer during weekends and UK public holidays. We appreciate your patience.

Questions About Your Casino Account

Please be aware that nancyovenstrust.org.uk is an independent review website — we are not a gambling operator, and we do not hold, manage or have access to any player accounts. If you have questions about deposits, withdrawals, bonuses, account verification or any other matter relating to your casino account, please contact the customer support team of the casino in question directly. They are the only ones who can access your account details and resolve such issues.

Need Help With Gambling?

If gambling is no longer fun and you feel it may be becoming a problem, free and confidential support is available in Great Britain. Contact GamCare, the leading national provider of information, advice and support for anyone affected by gambling:

You can also find practical tools to take a break from gambling at GamStop (free self-exclusion for GB-licensed gambling sites) and blocking software such as GamBlock or GamBan. Remember: gambling should always be treated as entertainment, never as a way to make money.